Customer · SMS (B&M)

The two SMS templates a B&M customer receives when their transfer is delayed (Pre-Sent and Post-Sent).

Console
Pre-Sent DelayUpdating availability time
9:41Messages
From
Ria Money Transfer
+1 (646) 555-0142
Ria Money Transfer. Hi Maria, we are updating the time for availability for your transaction us100000001 going to destination to your partner. We are working on it — no need to contact us.
Jun 17, 02:21 AM
Ria Money Transfer. Hola Maria, estamos actualizando el tiempo de disponibilidad para tu transacción us100000001 con destino a destination, hacia your partner. Estamos trabajando en ello — no es necesario contactarnos.
Jun 17, 02:22 AM
Template metadata
Event: Pre Sent Transaction Delayed
Order: us100000001
Post-Sent DelayUpdating time for deposit
9:41Messages
From
Ria Money Transfer
+1 (646) 555-0142
Ria Money Transfer. Hi Maria, we are updating the time for deposit for your transaction us100000001 going to destination to your partner. We are working on it — no need to contact us.
Jun 17, 02:21 AM
Ria Money Transfer. Hola Maria, estamos actualizando el tiempo para el depósito para tu transacción us100000001 con destino a destination, hacia your partner. Estamos trabajando en ello — no es necesario contactarnos.
Jun 17, 02:22 AM
Template metadata
Event: Post Sent Transaction Delayed
Order: us100000001

SMS are sent only to B&M customers (Digital customers see the in-app sub-status instead). Templates are authored in Admin · Notification Messages; tokens like <New ETA> are merged from the order at send time.